Relationship Building 101

As the landscape of business becomes more competitive, those business professionals who can distinguish themselves and their service levels will be the ones who prosper. The need for frequent, more communicative dialogue between Client and Business Professional is at it's greatest point, and yet the average business professional today makes only 5.9 outbound client calls per day. In order to properly service hundreds of clients, they need to make at least 15. The average Client is personally contacted less than 3 times per year, when research shows that Clients need at least nine (9) touches to feel highly serviced (highly serviced clients provide 90% of all referrals). It's no wonder that the number one reason Clients leave is because they feel ignored! The correlation between client contact and success is direct. As business professionals, we MUST ask ourselves if we are communicating at a level which matches their desire to succeed. In almost every instance, the answer to that question is no. The obstacle in making effective client calls is usually not our "busy-ness" but in our lacking interesting, personal, relevant reasons to engage each of our Clients. At XoomCRM, we understand the problem. Our company is made up of successful business professionals with former lives as Advisors at large Financial Institutions, Accounting firms, Software sales, Professional Services provider, etc. We use our experience to create communication tools for Advisors that leverage the knowledge you have about your clientele so you can turn it into reasons to call Clients. Our tools fit directly into your workflow, and let you easily engage the number of Clients you need to in order to maintain a satisfied and helpful clientele. Come and see what XoomCRM is all about. The level of your success is about to go up.

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